Globe Store at Cebu Ayala Mall with Exclusive Customer Service Experience

By Miong - Friday, December 17, 2010

Globe Telecom President Ernest Cu always speaks of Exclusive Customer Experience as the only aspect that will vary from the rest of the services that Globe Telecom and other Competitors in the country's Telecommunications Market on top of the standard services like Signal Reception, Technology, New Gadgets and Handsets and Mobile Plans. They are putting effort in delighting their customers and their largest flagship store in Ayala Center Cebu will show you the whole story.

Globe Store/Customer Service Center at Ayala Cebu
"The new look of the Globe Store reflects our desire to provide a full customer experience by offering a full range of products and services including the hottest gadgets and most affordable plans in town, coupled with great customer service and after-sales support. Our store environment was designed to make it very easy and engaging for customers to choose the communication services they need. Our customers find the products and services they need all within the convenience of a one-stop shop," said MaridolYlanan, Globe Head of Stores.
Created by award-winning Australian architectural firm Public Design Group, the cutting-edge design of the Store features a seamless, semi-circular, two-section layout which allows customers to easily browse around the product display as well as request for after sales support.

Globe Telecom President Ernest Cu officially launches Globe Store Ayala Center Cebu
Shop Zone hihlights top working Mobile Phones and Gadgets accessories
The inner core called the Shop Zone highlights the digital lifestyle, featuring a wide array of working mobile phones like iPhone 4 and tablets that the customers can feel touch and test. There are also laptops with WiFi and broadband connections for everyone to try the surfing services of Globe.
The Store also carries top of the line and stylish accessories for cell phones and laptops such as skins, headsets and cases made by popular international manufacturers conveniently organized per category to make it convenient for the customers to find the best one to complement their gadgets.

Ernest Cu, Maridol Ylanan (Globe head of Stores) and key persons for the Lauching 
Customer Support Services at Globe Store Ayala Center Cebu
Aside from the enhanced shopping experience, the Store also provide customer support services. The Service Zone houses the Self Help area for customers who want immediate answers or who need to print a copy of their bill; Express Service for fast transactions such as modification of account information and subscription plans. Customer Service for more complex transactions and opening of new accounts; and Cashier for bills payment.
About Globe and its new Customer Service Center at Ayala Cebu.
Globe Telecom, a leading telecommunications firm in the country, continues to revolutionize the retail experience in the Philippines with the launch of its largest flagship store in Cebu City.
Located at Ayala Center Cebu, the modern 220-square meter store is one of the largest flagship store thus far. It showcases the "blueprint for the future" concept of Globe veering away from the traditional utilitarian concept typical of telco-retailing, towards a digital lifestyle that focuses on the needs of the customers.
Globe Customer Service Center at Ayala Center Cebu posted at Cebu Events Blog

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